Internet Acquiring

Connect
  • Accept payments on the website, mobile app or using the personal cabinet
  • Increase payment conversion rates up to 15%
  • Benefit from a convenient personal cabinet for merchants
24 currencies accepted for online payments

24 currencies accepted for online payments

Accept online payments using Visa and Mastercard bank cards in the main currencies EUR, USD, GBP, as well as other popular currencies.

Payment tools for your website and store.

Increase conversion with the help of additional solutions — recurring payments, one-click payments, payout to card, API integration.

Payment tools for your website and store.
Payment page

Payment page

  • Custom design
  • Multi-currency and multi-lingual settings
  • Optimized for any device
  • Convenience for any operation

Payment security

  • Fraud monitoring technology
  • 3D-secure for secure payments by cards
  • Level 1 PCI-DSS Security Certificate
Payment security
Convenient personal cabinet for merchants

Convenient personal cabinet for merchants

  • Opportunity to draw up any statistics
  • Real-time data
  • Transaction management: refund, cancellation
  • Integration with accounting software

Professional support

  • 24/7 technical support
  • Personal manager
  • Assistance with the chargeback process
  • Efficient service
Professional support
Better than with a bank

Better than with a bank

  • Friendly rates
  • High customer service requirements
  • Technological flexibility of the payment system
Prices
Check your card acquiring fees

This information is provided for reference only: actual rates are set on a case-by-case basis

Your customers (cardholders)
EU client
Non-EU client
Monthly turnover
Your rate starts

at Connection fee – 200 €

Frequently Asked Questions
How long does the integration take, and what does it depend on?
The acquirer bank, Bilderlings and the client take part in the integration. Preparation and sharing of the document package, bank compliance and signing of a contract take different times and depend on the intensity of document correspondence between parties. The average time required for merchant integration is around 2 weeks.
How to open a merchant account?
Opening a merchant account is just three steps.
  1. Register online: just enter your email address and phone number.
  2. Fill out the form that you will receive immediately after registration.
  3. Submit all required documents. The package of documents depends on the type, structure and jurisdiction of the business.
How much time does it take funds to reach my bank account after a transaction was made?
Depending on your business needs, Bilderlings will transfer funds once a month, once a week, every working day. For every transaction merchant will receive instant notification to his Personal Dashboard.
Is it necessary to open a new bank account to receive payments via Bilderlings?
It is only necessary if your business involves PSP and deals with payment aggregation.
How soon will buyers receive refunds if they cancel purchase?
This depends primarily on their issuing bank’s refunding policy – buyers usually receive refunds within one week, but no more than 30 days in any case.
Can a transaction be cancelled?
Yes, within 24 hours after the transaction is made. Otherwise it is possible to use refund function.
Can a refund be cancelled?
Yes, within 24 hours after refund is made. To cancel a refund, please contact your account manager at Bilderlings.
Do you impose refund fees?
Usually we do not apply a refund fee. All fees will be agreed in the contract.
Does the Private Dashboard allow refunds?
Yes, the Private Dashboard provides the Refund feature. A refund may not exceed the amount of the relevant purchase. A Refund may be made more than once, but the total must still not exceed the purchase amount. For instance, if someone bought goods for 100 euros, the merchant can refund them in several operations, for example, 30, 30 and 40 euros respectively.
Do you impose payment limits?
Limits are set individually, depending on our merchant risk assessment and clients business needs.
How are funds paid out to the merchant?
Payouts are available to any merchant bank account. If the merchant opens a current account with Bilderlings, we can pay out to this account as well.
How often are funds paid out to merchants?
We have a minimum amount above which funds will be paid out. The amount is specified on a case-by-case basis. Payouts are made from 1 day to 2 weeks, depending on the merchant risk score.
What is 3D Secure?
3D Secure (abbreviated from Three-Domain Secure) technology is a unique system for securing online purchases of goods and services. It is implemented in the worldwide systems Masterсard® SecureCode™ and Verified by Visa. These solutions increase online shopping security by incorporating customer identification.
What is PCI DSS?
We are PCI DSS level 1 certified to provide maximum data security for payment transactions. The Payment Card Industry Data Security Standard was developed by the Payment Card Industry Security Standards Council, which a body formed by international payment systems such as Visa and Mastercard. In other words, a PCI DSS certificate confirms that a company processing Visa/MC card payment data meets substantial security requirements.
Could I accept, store, transmit or process cardholder data on my website?
Yes. Organisations can accept, store, transmit or process cardholder data on their websites, but they must comply with the PCI DSS standards requirements.
Where can I find a Bilderlings, Mastercard and Visa logo to display on my website?
The Bilderlings, Mastercard and Visa logo can be downloaded here. https://bilderlings.com/docs/logos
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