Payment can be returned for a number of reasons, in case of incorrect details, due to the internal policy of the intermediary bank and/or Bilderlings internal policy, or if there is partial/uncompleted payment information. Reason for return will be indicated in the payment details field. If there is insufficient information about the return, you should contact your personal manager.
- About us
- Mastercard Bilderlings
- Terms and Policies
Why is my payment rejected?
- How to check that a payment has been executed?
- What is the difference between express payment and standard payment?
- How to cancel a payment?
- During what period of time the just sent payment can be cancelled?
- What information should be indicated in the purpose of the payment?
- How long is the SWIFT / SEPA payment executed?
- I sent the payment, but the recipient claims that the money has not come. What to do?
- Where is my payment?
- What symbols and what language can be used for filling in the payment form?
- How to make a payment in another currency? Is it necessary to pre-convert the currency?
- What are the limits?