If, after making a payment, you don’t see it in the “payments” section or in the account statement, while the balance of money in your account has not decreased, the payment most likely was not executed.
- About us
- Mastercard Bilderlings
- Terms and Policies
Where is my payment?
- How to check that a payment has been executed?
- What is the difference between express payment and standard payment?
- How to cancel a payment?
- During what period of time the just sent payment can be cancelled?
- What information should be indicated in the purpose of the payment?
- How long is the SWIFT / SEPA payment executed?
- Why is my payment rejected?
- I sent the payment, but the recipient claims that the money has not come. What to do?
- What symbols and what language can be used for filling in the payment form?
- How to make a payment in another currency? Is it necessary to pre-convert the currency?
- What are the limits?
- Why was the SWIFT/BIC code system created?
- What is a SWIFT/ Business Identifier Code (BIC)?
- When do you need a SWIFT/BIC-code?
- How to find a SWIFT code?
- Why was Bilderlings’ BIC-code changed?